If you have any concerns about work carried out, we encourage you to get in touch so we can put things right as quickly as possible.
We are committed to providing a high standard of service. In the unlikely event that you are unhappy with the work carried out, please contact us so we can resolve the issue.
If we are unable to reach a satisfactory resolution, you may refer the matter to an Alternative Dispute Resolution (ADR) provider. We will cooperate fully with any ADR process where appropriate.
